Popular Additions — Unlock Extra Savings
A considered experience, from first look to first wear
At Vellorly London, every piece is part of a complete experience — not just a product.
From the moment you discover our collections, to the day your order arrives and the first time you wear it, each step is guided by care, intention and attention to detail. We believe that how something is prepared matters just as much as how it looks.
Every order is carefully checked, thoughtfully packed and handled with respect for the woman who will wear it. Because for us, feeling confident, comfortable and considered is essential — not optional.
This is how we create pieces that don’t just fit your wardrobe, but fit your life.
Testimonials
★★★★★
Fast delivery and beautifully packaged. The cardigan I ordered looks chic and is perfect for layering. I'll definitely be ordering again for the autumn season.
20 December 2025
★★★★★
Very impressed! The material feels luxurious but lightweight. It's stylish without being too much, and I've been wearing it to work and at weekends. Brilliant find.
15 January 2026
★★★★★
I was a little unsure about sizing, but the guide was accurate. The jacket fits perfectly and is so flattering. Great customer service as well when I had a quick question.
8 January 2026
★★★★★
The quality is outstanding. I've washed my blouse twice already and it still looks brand new. The fit is relaxed yet elegant — exactly what I was looking for.
28 November 2025
★★★★★
Absolutely love my new trousers! They're comfortable enough for long days but look polished for meetings. The neutral tone goes with everything in my wardrobe.
3 February 2026
★★★★★
I've been searching for timeless pieces that don't go out of style, and Vellorly delivers. The dress I bought is elegant, well-made, and I've already received compliments.
12 December 2025
★★★★★
Fantastic experience from start to finish. The website is easy to navigate, delivery was quick, and the knitwear is even more beautiful in person. Will definitely shop here again!
25 January 2026
★★★★★
I'm so pleased with my purchase. The fabric feels premium, the cut is flattering, and it's versatile enough to dress up or down. Worth every penny!
30 January 2026
Frequent Questions
Orders are processed within 24-48 business hours and typically arrive within 5-8 business days.
Once your order is dispatched, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.
Please note: Processing times may be slightly longer during peak seasons or promotional periods.
Absolutely! We want you to love your purchase. You have 30 days from the date of delivery to return any item for a full refund or exchange.
Items must be unworn, unwashed, with all original tags attached. Simply contact us to initiate a return and we'll provide you with a prepaid return label (UK returns are free).
Refunds are processed within 5-7 business days of receiving your return.
Each product page includes a detailed size guide with measurements in both UK and EU sizes. We recommend measuring yourself and comparing your measurements to our size chart for the best fit.
Our pieces are designed for a contemporary, relaxed fit. If you're between sizes, we generally recommend sizing up for a more comfortable fit.
Still unsure? Our customer service team is happy to provide personalised sizing advice – just drop us a message!
We accept all major payment methods to make your shopping experience as convenient as possible:
Credit & Debit Cards: Visa, Mastercard, American Express, Maestro
Digital Wallets: PayPal, Apple Pay, Google Pay
Shop Pay: For faster checkout on return visits
All transactions are processed securely through Shopify's encrypted payment gateway. Your payment information is never stored on our servers.
Your satisfaction is our priority. We carefully curate each piece in our collection to ensure exceptional quality and timeless style.
If for any reason you're not completely satisfied with your purchase, our 30-day money-back guarantee means you can return it hassle-free for a full refund.
We also inspect every item before dispatch to ensure it meets our quality standards. If you receive a damaged or defective item, please contact us immediately and we'll arrange a replacement or refund at no cost to you.
Our customer service team is here to help! We typically respond within 24 hours on business days.
Email: info@vellorly.com
Live Chat: Available Monday-Friday, 9am-6pm GMT
Contact Form: Visit our Contact page
Whether you have questions about sizing, styling, or your order status, we're always happy to assist. No question is too small!
Royal Mail Tracked Delivery
We partner with Royal Mail Tracked Delivery to guarantee a reliable and secure service for every order.
CUSTOMER SERVICE
Our team is always here to assist you, every day of the week. No matter when you need help, we're just a message away!
30 DAYS RETURN POLICY
After receiving the order, you have 30 days to decide whether to keep the product or return it effortlessly